Shipping & Returns
Shipping
We offer free standard shipping on all orders within the USA.
Orders are processed and shipped Monday to Friday, excluding holidays.
Once shipped, your order will typically arrive in 3–5 business days with standard shipping, or in 1–3 business days with expedited shipping.
We also ship internationally to over 90 countries with a flat rate of $10.
International shipping is free on all orders over $60.
Returns
We want you to feel good about every XMY product.
If you’re not completely satisfied, you can return your order within 30 days of purchase.
To request a return, just email us at support@xmyhealth.com with your order number and reason for return.
Our team will be happy to assist you personally.
If your product arrives damaged, please contact us at the same email with:
- Your order number
- A brief description of the issue
- A photo of the damaged item
We’ll make sure to resolve it quickly and efficiently.
Exchanges
We accept exchanges on unused products within 30 days of purchase.
Please email support@xmyhealth.com to start the process.